Frequently Asked Questions (FAQ)

Do you take insurance?

Yes. We accept the following plans:

• Aetna

• BCBS / Blue Cross / Blue Shield (Regence, Anthem, etc.)

• Cigna and Evernorth

• Carelon

• Employee Assistance Plans (EAP)

• Medicare / Medicare Advantage

• Providence

• Select Health

• Optum

• United Healthcare (UHC)

Do you accept Private Pay?

Yes. Private Pay is available if

• You do not have insurance

• If you have insurance, and we are Out of Network (OON), plans vary

• You may also qualify to opt out of insurance for Private Pay, plans vary

How long are sessions?

The first session can take anywhere from 60-90 minutes. This is to help gather information and history to explore what direction aligns with your needs and goals. Therapy sessions are usually 40-55 minutes. Exceptions include sessions that target trauma processing, including, but not limited to BLS, EMDR, ART and somatic work. These sessions can last anywhere from 60-90 minutes.

What are the rates for Private Pay?

• Intake Session: $250

• Therapy Session: $170

What questions should I ask my insurance?

1. Do I have outpatient mental health benefits?

2. Does my plan cover individual psychotherapy sessions?

3. Are telehealth (virtual) therapy sessions covered under my plan?

4. Is there a difference in coverage between in-person and telehealth therapy?

5. What is my deductible, and has any portion of it been met?

   What will my copay, coinsurance, or out-of-pocket cost be for each therapy session?

6. Is there a separate deductible for mental health services?

7. What is my current out-of-pocket maximum, and how much has been met this year?

8. Do I need prior authorization before beginning therapy?

   Is there a limit to the number of therapy sessions covered each year?

9. Are there any restrictions on telehealth mental health services?

10. If my therapist is out-of-network, what benefits are available?

11. Can you provide a reference number for this call?

What type of services do you offer?

We offer a range of therapeutic services, including neuroscience-based approaches, nutritional psychology, sports psychology, and spiritual counseling. Our approach supports individuals navigating neurodiversity, chronic health conditions, perfectionism, people pleasing, burnout, trauma, and chronic stress, with a focus on fostering resilience, recovery, self-awareness, and emotional regulation. To learn more, please go to our About page.

Do you offer a sliding scale?

Yes. Contact us today to explore reduced Private Pay options.

Do you offer Spanish-speaking services?

Yes! However, documentation and claim submission is completed in English. You are welcome to request a Spanish version for your own records.

Do you offer free consultations?

Yes! Consultations are 10-15 minutes and offered by phone or video.

Do you provide online or in-person sessions?

At this time, services are available online. This means that sessions would be virtual which is the same as telehealth services. Most insurance companies continue to support virtual sessions. You are always welcome to check with your insurer.

Where can I book a session?

Please contact us at info@iiipllc.com or call/txt at 385-484-8377 to book a session.

What type of therapy do you offer?

At this time, we offer individual therapy and group therapy. Groups are not currently active. Please send an inquiry to ask about group options.